Since 2000, I have offered Means, Ends, Indicators: Basics of
Public Sector Performance Measurement ,
a one-day workshop based on his experience in working
with public-sector organizations on the design of performance-measurement
and reporting frameworks.
Participants
say Means, Ends, Indicators cuts
through the jargon of results-based management, helping
them grasp and use the basic concepts. Means,
Ends, Indicators is based on the ideas
found in my papers: Not
a Tool Kit. Practitioner's Guide to Measuring the Performance
of Public Programs and What
Will Be, Will Be. The Challenge of Applying Results-based
Thinking to Policy.
As well, I offer Getting
Real about Results. What Public Service Executives
Need to Know about Results-based Management
. Targeted to executives,
it covers the strategic as well as the operational aspects
of results-based management in the public sector.
And I offer Knowing Where You are Going.
Strategy and Performance Measurement in the Public Service.
This one-day workshop examines the meaning of "strategy"
in a public service organization and traces the connection
between strategy and performance measurement.
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These programs
are offered in association with the Institute On Governance.
To register, contact me at 613.277.6777 or mark@schacterconsulting.com.
Alternatively, visit the Institute On Governance
website for more information on Means,
Ends, Indicators, Getting
Real About Results or Knowing
Where You are Going.
The Government
of Alberta and University of Alberta School of Business,
Executive Education, selected me to design and deliver
a 1-1/2 dayprogram on Results Orientation for
Alberta government executives. The program was launched
in 2005 and is offered once a year. I
also deliver Results Orientation to
executives of the government of the Northwest Territories.
I am also sought
after as a public speaker. Recent audiences have included
the Canadian Council of Legislative Auditors, the Cognos
Government Forum, where my topic was
Performance Measurement Meets the Real World.
Leadership, Accountability, Politics & Scandal, and the PPX Symposium
in Ottawa, where my subject was Trashing
Results-based Management. Throwing Out the Baby with
the Bath Water. In March 2009 I will speak to the Edmonton, Alberta branch of the Canadian Society for Training and Development on "The Ugly Truth about Training and Corporate Culture." |
