Workshops - Using Information for Decision-Making
Public sector managers constantly make decisions – about staff, budgets, programs. On what basis should these decisions be made? What matters, and what does not?
Mark Schacter offers half-day workshops that provide an overview of techniques, concepts and challenges related to gathering, analyzing and using information for decision-making. The workshops focus on three key sources of program-related information:
- performance measurement;
- program evaluation;
- risk assessment
Here is what participants said about recent offerings of "Using Information for Decision-Making":
- This course has opened my eyes to what should be measured and how.
- Mark makes these subjects very interesting. I have a good understanding now and hope to apply the ideas at work in the near future.
- I came to the course with no background in evaluation and now feel I know enough to critically assess evaluation.
- The courses remove much of the mystery surrounding performance measurement, program evaluation
and risk assessment.
- The course took my knowledge of and comfort with performance measurement to the next level.
- I appreciated the simplicity of Mark's approach to conveying information.
- One of the most valuable aspects of the course was Mark's knowledge and ability to answer our practical questions. He was engaging and not overly theoretical.
- I appreciated the dynamic interaction with the instructor. Mark is a very good communicator.
- Excellent course. Well-taught, informative and engaging.
Contact Mark Schacter directly for further information.
